Privacy Policy

Who we are

Awesome Mate Removals is a Perth-based moving business providing residential, commercial, furniture, and interstate removal services. This policy explains how we collect and handle personal information through this website, including quote requests and contact enquiries.

Information we collect

When you submit our contact form or communicate with us, we may collect:

• Full name and email address.
• Preferred moving date and time.
• Service and property details relevant to your move.
• Moving-from and moving-to location details.
• Any additional information you choose to provide.
• Technical data such as IP address and basic request metadata for security and anti-spam controls.

How we use information

We use collected information to:

• Respond to enquiries and provide quotes.
• Schedule and deliver requested moving services.
• Improve customer support and service planning.
• Maintain website security, including spam and abuse prevention.
• Comply with legal and regulatory requirements in Australia.

Disclosure to third parties

We do not sell personal information. We may share necessary information with service providers that support our operations, such as website hosting, form processing, mapping services, and email delivery platforms. We may also disclose information where required by law.

Data storage and security

We take reasonable technical and organisational measures to protect your information against misuse, unauthorised access, and loss. No internet transmission or storage method is completely secure, but we work to maintain appropriate safeguards for the size and nature of our business.

Your choices and rights

You may request access to or correction of your personal information by contacting us. If you believe your privacy has been handled improperly, please contact us so we can review and resolve the issue promptly.

External links and map content

Our website may include links or embedded services from third parties, including mapping services. Their privacy practices are governed by their own policies.

Cookies and analytics

We use Google Analytics 4 to understand how visitors use this website. This tool collects anonymous data including pages visited, time spent on site, approximate location (city and region level), device type, and traffic source. This data is processed by Google and helps us improve our website and services. Google Analytics uses cookies which are small text files stored on your device to distinguish visitors and track sessions. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout, or by adjusting your browser cookie settings.

Contact us

Email: info@awesomemateremovals.com.au
Phone: 0412007264
Address: Unit 5/207 Waterloo Street, Tuart Hill WA 6060